J1 CARES Participant Support Network
Your health, safety, and personal well-being while in the United States are ZIP Travel’s highest priorities. Through J1 CARES, we provide 24/7 ongoing support throughout your international stay.
Program Overview & Learning Objectives
J1 CARES connects participants with dedicated Philippine welfare coordinators, U.S. sponsor emergency lines, health insurance claim navigators, and active local Filipino alumni peer groups in every host state.
24/7 Emergency Assistance
Round-the-clock telephone and WhatsApp hotlines for urgent medical, housing, or workplace situations.
Sponsor Welfare Check-Ins
Regular check-ins to monitor training plan progression, workplace conditions, and personal comfort.
Health Insurance Advocacy
Full support filing medical insurance claims and finding in-network urgent care centers in the U.S.
Alumni Peer Mentorship
Connect with experienced senior alumni living in your host city for housing tips, local grocery guidance, and community.
Application & Eligibility Guidelines
- ✓Active enrollment in any ZIP Travel BridgeUSA program.
- ✓Adherence to U.S. Department of State exchange visitor regulations and monthly check-in reporting.
- ✓Keeping your U.S. residential address and phone number updated in SEVIS within 10 days of any change.
Apply for J1 CARES Participant Support Network
Our Manila advisors will contact you within 24 business hours.
Prefer to visit our office?
2F University Center Bldg, 1985 C.M. Recto Ave, Manila
Hotline: (02) 8559 8213 | 0917 522 8213